Lavynox LLC is committed to providing a worry-free shopping experience; therefore, we have established a clear and transparent return policy to protect consumer rights.

I. Scope of Returns

Customers may request a return for men’s apparel items under the following circumstances:

• Incorrect size
• Item does not match the description
• Item has quality issues upon receipt
• Personal dissatisfaction or change of mind (within the eligible return timeframe)

II. Return Timeframe

• Return requests are accepted within 30 days of delivery.
• Requests made after the 30-day period may not be accepted.

III. Unboxing and Usage Guidelines (Important)

Lavynox LLC Notes:

• Items may still be returned after being unboxed.
• Returned items must remain in generally good condition.
• Items must be suitable for resale (e.g., items with severe stains, damage, or obvious signs of wear may not be eligible for return).

IV. Return Process

• Contact customer service to submit a return request.
• Provide the order number and a description of the item’s condition.
• Receive the return address and instructions after customer service approves the request.
• Ship the item back.
• Refund is processed after the warehouse confirms receipt.

V. Return Shipping Costs

• Returns due to quality issues: Shipping costs are covered by Lavynox LLC.
• Returns not due to quality issues (e.g., dislike, incorrect size): Shipping costs are covered by the customer.

VI. Refund Details

• Refunds are issued via the original payment method within 3–5 business days after the returned item is received and confirmed.
• The time it takes for the refund to appear in your account may vary depending on the payment method.

VII. Return Address

Address: 451 WHISMAN PARK DR, MOUNTAIN VIEW, CA 94043

Phone: (442) 430-0283

Email: lawrence@lavynox.shop / support@lavynox.shop

If you have any questions, please feel free to contact the Lavynox LLC customer service team; we will assist you with the return process and provide further support.